GDPR

Data Processing Information in accordance with the EU’s General Data Protection Regulation (GDPR) at https://www.crovadocom We do comply with General Data Protection Regulation (GDPR) (EU) 2016/679.

INTRO

Crovado acknowledges and appreciates your right to the confidentiality of data and undertakes measures to preserve the security of the data that is collected through https://www.crovado.com Crovado collects, processes and keeps your personal information in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. Data will not be passed on to third parties or exported to third countries except in the case of the need for realization of contracted services (e.g. accommodation, airline, carrier, insurance). We will consider that further use of https://www.crovado.com represents your acceptance of all the conditions described below.

PERSONAL DATA

Your personal data is collected and used only on the basis of the data you have voluntarily provided by Crovado using https://www.crovado.com Collected personal information is kept in electronic form and all appropriate technical and organizational measures are applied to prevent personal data violations. Received emails with your personal information Crovado will only use it for the purpose of meeting your requirements.

RESERVATION

When booking a tour, accommodation, or other services, Crovado will need the personal data of the reservation holder that must be minimum of 18 years old (e.g. name, address, contact phone, etc.) and other user’s information (e.g. name, date of birth). Only the necessary information for the realization of the service will only be available to the partners in the realization of accommodation, transportation, insurance, tourist guides or other service providers who are required to complete the journey or service. Payment details (e.g. bank card number, expiration date) are specifically protected and will only be available to banks or cardholders for payment authorization.

COOKIES

Cookies allow Crovado collecting statistical user behavior data at https://www.crovado.com (e.g. on which parts of the Internet page users stay the longest and the shortest), the Internet browser (e.g. Internet Explorer, Opera, Safari, Google Chrome, Firefox) and so on. The cookies are a small set of data sent from the https://www.crovado.com server to the user’s computer and serve as an anonymous identifier. Cookies are also used to make it easier to navigate through the web pages (e.g. you do not have to re-enter your registration data each time). Cookies are not used to access user data or to track user activity after leaving https://www.crovado.com. Crovado reserves the right to use cookies at https://www.crovado.com but any user may prohibit receiving cookies by editing / changing settings in their Internet browser.

LINKS

https://www.crovado.com contains links to other websites (e.g. Facebook, Instagram, TripAdvisor, etc.). Accordingly, we inform the users to take into account that Crovado can not be held liable for the privacy of those Internet sites. Therefore, we encourage users to read the Privacy Statement of each Internet site they access.

DIGITAL MARKETING

Contact information, such as your name and email address, is required in case you want to use promotional material services by Crovado. Promotional materials include information on services and special offers and newsletters. You can disable your service at any time by sending an email saying “unsubscribe” to jozo@crovado.com.

SECURITY

Crovado takes all security measures to protect the user’s data during data entry, transfer, data processing, and storage. Access to data is limited and only to those employees who are required to do business. Crovado will not keep the data longer than is necessary for the purposes for which the data was originally collected. All data will be erased or destroyed as soon as possible when it is no longer necessary to comply with legal and regulatory requirements. Users at any time have the right to request information about their personal data processed by Crovado and they can send a request for change or deletion of data to jozo@crovado.com

NOTIFICATIONS ON CHANGES

In the event of any changes to the Privacy Policy, the notice will be published on the homepage of the website with the aim of acquainting the user.

Crovado d.o.o. za usluge i turistička agencija

Alojzija Stepinca 1, 10 290 Zaprešić

PHONE: +385958896717

EMAIL: jozo@crovado.com

BUSINESS MANAGER (voditelj poslovnice): Jozo Vrdoljak

Zagreb, 24.09.2022.

For a more detailed explanation of GDPR and your rights, please click here